Will Not Recommend

- Johnandruth91

Uncategorized

“Warning, this realtor is deceptive. Very nice and knowledgeable when you first meet. Be careful what documents you sign because she will not let you change realtors or sell your house by owner. She’s forcing herself on me and telling me that I have to sell with her, for one full year. She refuses to release me from the documents I signed. She’s talks mean on the phone and she will not give up on your property. She said she was willing to take a negative review then to release me from the contract. She snuck into the contract things that I didn’t understand like the one year obligation. also, she pretended to let me go by sending me a release form by email. A month later I found out that it was only a release from buyers responsibility not seller. She’s very sneaky as mentioned above. Also, she wants to bill me for the 2 to 3 hours of talking time , an exorbitant fee. She did not do anything for me or this house. Be warned.”

Highly Likely to Recommend

- oldhope52

Listed and sold a home

“Short and to the point, just what we were looking for. Very knowledgeable, providing just what we needed that we didn't know we were looking for. All in all a relatively painless process. I hope the buyer is as happy as we are. It's not an easy experience to sell one's parents' home after 30 years, but Susan made it as painless as possible.”

Highly Likely to Recommend

- mike day66

Listed and sold a home

“Susan is an outstanding realtor with a very good team working for her. She is very good at prepping a home for an open house. Also, her camera work really made the home shine on the Zillow website. Closing documentation was well organized and professional and she negotiated well with the buyer's realtor. I sold at top dollar, thanks to her.”

Highly Likely to Recommend

- zuser20160304143639679

Listed and sold a home

“Susan was fantastic!!! We wanted to find someone special to help us sell our beautiful and loved home of 25 years and Susan was just the person to do that. We met with her just to get to know her and listen to what she had to offer and I knew before she was even done going over the numbers that she was the realtor for us. Her personality is so energetic, spunky and bubbly and you can tell she is a go-getter just speaking with her. She was very organized and specific with numbers right from that very first meeting! I was very impressed that she came with a folder of actual numbers for us and she had researched the area so she knew exactly what we should expect to get for our home. We met with a stager and then had the professional photos taken after doing all the homework the stager gave us! We could have sold our home the same day, but we opted to have 3 days of showings and then an open house on Sunday. We listed our home on a Wednesday and had it sold by 3pm on the following Monday. We had 5 great offers to choose from and the one that bought the house was $36,000 over asking price, no inspections and close in 30 days. Our sale was fast, organized, and mostly stress free, minus the stress of boxing up an entire house after living there for 25 years!!! We paid an extra 1% of the sale (other realtors that we considered were 1% less) in order to have Susan represent us and work for us, but it was absolutely positively worth it!!!! Susan saw the special character that our home possessed and knew the area so well that she played off the unique features of the home and developed a very impressive listing. Our home was very special to us and it was bitter sweet selling it, but Susan helped us to be comfortable in the process and we knew we were in good hands. We felt like we became friends with Susan as she is so charming and fun to talk with. We will forever be grateful that we found her and will hopefully stay in touch long term. We do not plan on ever selling a home again, as we just built a new home, but if we ever did she would be our first and only phone call!!! Thank you Susan!!!! Chris and Shannon Chickering”

Highly Likely to Recommend

- BeverlySankey1

Helped me buy and sell homes

“Susan has great expertise and helped me navigate a difficult situation successfully. I find her to be intelligent and of high moral character. She has her pulse on the situation and has excellent negotiation skills.”

Highly Likely to Recommend

- reifelj01

Listed and sold a home

“Susan Kazma was awesome in helping us to sell our 32 year old house that needed some repairs and cleaning. She has a support team on call to do needed repairs and cleaning to bring a house up to its market potential. Her market analysis was spot-on in predicting what our house could be sold for. She advised us on which offer to accept. When the buyer's agent decided to not take her custom half (3%) of the 6% sales commission, Susan graciously passed that saving to us. It saved us close to $12,000. We would definitely recommend her to any real estate seller or buyer.”

Highly Likely to Recommend

- lisserr123

Helped me buy and sell homes

“Susan is an amazing realtor. She was very knowledgeable in every question we asked. She answered our calls & texts very quickly. She not only helped us sell our home very quickly, but also helped us find our perfect home & was very patient with us through the whole process! I definitely recommend her if you are in search of an amazing realtor!”

Highly Likely to Recommend

- lisserr123

Bought and sold a single family home in 2022 in Grand Rapids, MI 49504.

“Susan is an amazing realtor. She was very knowledgeable in every question we asked. She answered our calls & texts very quickly. She not only helped us sell our home very quickly, but also helped us find our perfect home & was very patient with us through the whole process! I definitely recommend her if you are in search of an amazing realtor!”

Highly Likely to Recommend

- cschmitz7

Listed and sold a home

“Having to sell my parent's home in Ionia, I interviewed 5 realtors before I found Susan. Not only was she knowledgeable and attentive, she was thoughtful and kind. She actually listened to my concerns and was the only agent I met that gave me a 'wow' factor: she is the only agent of the 5 that acted enthusiastic about moving the property while getting the most value from it (considering the market and area at the time of the listing). Susan knew I wanted an expedited sale before winter set in and she was diligent in getting that done. I would highly recommend her and her staff.”

Highly Likely to Recommend

- gnatalie232

Listed and sold a home

“Susan was very knowledgeable and honest about the housing market for selling my home.. She provided excellent direction and service..Yes I would recommend her.”

Highly Likely to Recommend

- waterwake94

Helped me buy and sell homes

“Susan Kazma knowledge and professionalism surpassed all expectations we had and the results proved it. The Susan Kazma support team communicated well with each other and never dropped the ball. We have moved a few times over the past 20 years. We found Susan Kazma and no matter what shape the market was in she can get it done. With all the stress associated with moving the last thing anyone needs is problems buying or selling. I never felt the need to write a review but thank you Susan Kazma Team!!! You're Awesome!”

Highly Likely to Recommend

- SeanHoover6

Listed and sold a home

“Susan was very helpful in getting our house sold in a quick fashion and we ended up getting a higher amount than the house was on the market for. She kept us well informed along the way. Even though we moved out of Michigan, I would highly recommend her if anyone in West Michigan was looking for a realtor.”

Highly Likely to Recommend

- user53975245

Listed and sold a home

“Susan was very professional and helped us every step of the way. She had a good idea of the market and what We could expect to get for our home. Any questions we had she was able to answer or find an answer. We absolutely would use her next time.”

Highly Likely to Recommend

- erin zalsman

Helped me buy and sell homes

“Sue was very focused on our needs and wants. She and her team at Real Estate One were amazing to work with. Sue was in constant contact with us, and I loved that she books showings through an app. We always knew when showings were and got feedback from most of them in a timely manner. She also hired a stager to come into our home to give us tips on how to properly display our house, and also had a professional photographer take the photos. We highly recommend Susan Kazma and her team!”

Highly Likely to Recommend

- wendellmackay

Listed and sold a home

“Professional, knowledgeable, personable, dedicated, ambitious. I picked a winner when I picked Susan Kazma to help me sell my home.. She kept me informed, made showing my home pleasurable, answered all my questions and was very supportive through the whole process”

Highly Likely to Recommend

- Rswynwood

Sold a single family home in 2017 for approximately $275K in Hastings, MI 49058.

“Professional, knowledgeable, personable, dedicated, ambitious. I picked a winner when I picked Susan Kazma to help me sell my home.. She kept me informed, made showing my home pleasurable, answered all my questions and was very supportive through the whole process”

- Blaine Wittkopp & Donna Minikey

“Dear Susan, Donna and I would like to thank you and your staff for all the effort that was put in to sell our parent's property. We are impressed with the professional way that you handle your business. It has been a positive experience for us since the day we met you and signed the contract. We feel that you went the extra (miles) to try to complete the sale. Your confidence and follow through has helped us make some of the most difficult decisions in our lives. You are a blessing to us and your peers.”

- Kevin

“Dave, I'm better than I deserve and have been truly blessed. Thanks to Susan Kazma at Grand Rapids MI, I have sold my rental home. Not only did she negotiate a short sale on my behalf, I was not required not to bring any money to closing. She worked with the management company that I had the land contract with. As part of the negotiation the debt was forgiven. I had owed nearly $50,000. I thanked Sue from the bottom of my heart and told her that I was so happy I could kiss her. Her reply was, "It's happened before!" Again , thanks to Susan Kazma for a job well done.”

- Kristina Dunn

“Sue, I am so pleased to have found you as my real estate broker! The wealth of information you have supplied me with when searching for a home has been extremely helpful. Thank you for doing what you do and doing it so well. :) It's evident this work is important to you and it shows through your customer service. Thank you again so much.”

Highly Likely to Recommend

- Vkwiat

Sold a single family home in 2015 for approximately $250K in Grand Rapids, MI 49504.

“Susan did an excellent job marketing our home for us. It sold quickly after first open house hosted by her personally. Would definitely recommend her to anyone looking to sell with an prestigious person.”

Highly Likely to Recommend

- Jandjbuss

Sold a home in 2015 in Shelbyville, MI 49344.

“From the minute we met Susan we knew she would be the best person to help us sell our home. Not only did she know how to do what needed to be done, but she has a team of exceptional people that professionally helped in the process.”

Highly Likely to Recommend

- Imtiaz Khan

Sold a home in 2015 in Kentwood, MI.

“She was the best in my experience because when i referred one realtor and i just listed my condo with her she just sold in the beginning of the 1st. week and had no problem, very quick responded when ever needed, very knowledgeable and experienced, very friendly, when ever me, my family or my friends would need the realtor services, i will not waist my time with any other and definitely use Susan Kazma and would be gladly refer to the others to get it done fast and transparently !!!!”

Highly Likely to Recommend

- Brian Stewart

Sold a single family home in 2015 for approximately $225K in Cedar Springs, MI 49319.

“Susan did a fantastic job for us. She was very understanding and patient with us as we had lots of questions being first time sellers. Her entire team was excellent through out the whole process. I would recommend Susan and her team.”

Highly Likely to Recommend

- Mary

Sold a home in 2015 in Byron Center, MI.

“I was a first time seller of my home and buyer of a new home. I was a nervous wreck, but Susan was patient, kind, understanding and helpfully explained the ins and outs of the process. My house sold in 4 days and I was very happy with the offer I received! Her staff that was helping me in the process was professional and accessible by phone, email, and text. Very helpful to be able to get ahold of someone when you are in the rapid pace of both buying and selling and inspections and all the rest. Above the professionalism I felt like I was heard, my concerns and questions were valid and answered. It was important to me to know that I could trust Susan and her team to take care of me and my son with Autism - I had enough stress without moving. :) She is real and listened and helped me in her caring ways. She knows the real estate market and has connections in her years of connecting with people that are not on the visible market. She follows through as does her staff. I will use Susan in my future real estate dealings. I trust her and that is very important to me. ”

Highly Likely to Recommend

- Scott Smoes

Sold a single family home in 2015 in Cedar Springs, MI 49319.

“Susan was very helpful and knowledgeable about the selling process. She was easy to get a hold of when I needed her. She creates plans and then puts them into action. Most of all, the statements she made came to fruition. My home sold within 3 days after the first open house. ”

Highly Likely to Recommend

- S Foster

Sold a home in 2015 in Comstock Park, MI.

“Susan has helped us sell two homes in the past seven years. The service we experienced working with her was outstanding and produced above and beyond our desired results. We are extremely confident in recommending Susan to anyone who is in the market to sell a home. She WILL sell your home. Susan was a delight to work with, is very friendly and we would not think of working with anyone else. In 2008 when the market was so depressed, she sold our home in three months. Last month she sold our home before it went live. She's the best! Call her! J & S Foster”

Highly Likely to Recommend

- John Vargo

Sold a home in 2015 in Sparta, MI 49345.

“I can't say enough good things about Susan. She's a straight-shooter, extremely knowledgeable about the market, and she has a few tricks up her sleeve. Definitely the kind of person you want on your side when selling a home!”

Highly Likely to Recommend

- Djc_commerce

Sold a single family home in 2015 for approximately $125K in Grand Rapids, MI 49505.

“Susan has the experience to help sell your home quickly and easily. I would recommend her to anyone looking to buy or sell a home. She even took care of the closing for me because I was out of town on business! Three cheers!”

Highly Likely to Recommend

- John ORourke

Sold a single family home in 2015 for approximately $175K in Jenison, MI 49428.

“Ms. Kazma is very good at her profession. She was open, honest and enthusiastic about everything we needed to do. There were no surprises and we were kept informed during the whole process. I would highly recommend her to anyone looking to buy or sell a home. ”